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Submit a Service Request

Submission Reminders

  • Phone Number and Email are listed in order for the municipality to efficiently communicate with you on your request.
  • Physical address in this case refers specifically to the location of the request.  If the request location is physically at a municipal address site please submit the address, if not a short description or road name is adequate.  The map and location pin will auto adjust to an address if selected from a match that appears in the menu as you type, if not drag the pin as close as you can to the request site.
  • The term Ward in our form below refers to Council Division.  Ward will automatically adjust if an address is selected, if not try to select the appropriate Council Division number that the request is located within, if you do not know we will adjust the division internally when it is processed. 
  • Town and Postal Code are not a priority for our system please try to submit a valid Town\Hamlet and postal code if possible.
  • Select a Category type from the drop down menu that best matches your request. The drop down list reflects our current list of departments. The Request Type drop down menu will auto adjust to represent the services that are offered within the selected department.  Please select an accurate service from the Request Type menu.
  • If you are unable to find an accurate Category please select Other Services and Other as a Service Type and we will reassign the request internally based on your description.
  • Please provide a detailed description and include as much information as possible to assist staff with your request.  Additional location information is valuable and can be included in the Request Details.