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About Service Tracker


Service Tracker ─ a service request and tracking system ─ is a convenient way for citizens to connect with the Municipal District of Taber.


Use Service Tracker to:

Report a problem

Request a service

Ask for information

Service Tracker improves the Municipal District of Taber's ability to receive, track and respond to service and information requests from citizens.


SERVICE TRACKER


Web self-service

  • Service Tracker provides citizens 24/7 access to submit a request.
  • Simply fill out an online service request form and submit. Your service request is directed to the right area, the first time.
  • More services will continue to be added to Service Tracker.

Track it

─ with your ID number

  • Stay up-to-date on the status of your service request by using the tracking ID number.
  • For most services featured on Service Tracker, you will receive a tracking ID number when you submit a service request online, by phone or by email. You can use this number to check the status of your inquiry or request by calling 403-223-3541.

Enhanced customer service

Service Tracker helps the Municipal District of Taber:

  • Streamline and avoid duplication in handling requests
  • Direct requests to the right area
  • Save time and effort through a single point of entry for requests
  • Gain efficiencies through the system’s self-service, work assignment and reporting capabilities
  • Provide visibility on our service commitment and expected completion times
  • Gather data for better operational planning and resource allocation
  • Support performance measurement in support of accountability, productivity and efficiency goals

Ultimately, the new system is designed to enhance the experience a citizen has when connecting with the Municipal District of Taber for service and information.

Try it

Visit the Service Tracker web self-service page.